1. Agreement and eligibility
By accessing or using a VuNova service, you agree to these terms, the Privacy Policy, the Acceptable Use Policy, and any product-specific terms shown before use or purchase. If you do not agree, do not use the service.
You must be at least 16 years old and legally able to enter this agreement. If you use the service for an organization, you represent that you are authorized to bind it. Mandatory consumer rights in your country continue to apply.
2. Accounts and security
Provide accurate account information and keep it current. You are responsible for activity under your account except to the extent caused by VuNova’s breach of duty. Keep passwords, recovery codes, sessions, and API keys confidential; do not share an account where a team feature is required.
Notify us through the contact form if you suspect compromise. We may require email confirmation, stronger authentication, or additional verification for sensitive operations. We may reject misleading, impersonating, automated, duplicate, or abusive registrations.
3. Service availability and responsible use
We grant you a limited, non-exclusive, non-transferable, revocable right to use the service according to these terms and the enabled plan. Features, quotas, supported formats, and beta status may differ by product.
You must follow the Acceptable Use Policy. In particular, do not use VuNova for phishing, credential theft, malware, spam, deceptive redirects, unlawful surveillance, exploitation, infringement, or attempts to bypass security and quotas. Do not resell access unless an applicable plan expressly allows it.
Maintenance, incidents, provider outages, security threats, or legal requirements may interrupt a feature. We aim to give notice of planned material downtime when practical, but no uninterrupted availability is promised unless a written service-level agreement says otherwise.
4. Your content and VuNova materials
You retain ownership of content you submit. You give VuNova a worldwide, non-exclusive license to host, copy, process, transmit, display, and adapt that content only as reasonably necessary to provide, secure, improve, and support the requested service. This license ends when the content is deleted, except for limited backup, legal, audit, and dispute records.
You represent that you have the rights and permissions needed for your content and that its processing will not violate law or another person’s rights. You are responsible for reviewing outputs before relying on them, especially AI-generated or transformed material.
VuNova, NovaCore, site design, software, documentation, trademarks, and original content remain owned by their respective rights holders. Open-source components remain subject to their licenses. You may not copy, reverse engineer, remove notices, or create competing access to proprietary portions except where applicable law expressly permits.
Feedback may be used without restriction or payment, but we will not publicly identify you as its source without permission.
5. Paid services, renewals, and taxes
Before payment, checkout will state the product, billing interval, included usage, currency, price, taxes or tax treatment, whether renewal is automatic, and how to cancel. By ordering, you authorize the payment provider to charge the displayed amounts.
Recurring subscriptions renew for the displayed interval until canceled. Plan or price changes apply prospectively after legally required notice. Usage above an included quota is charged only if the product and checkout clearly disclose metered billing or you separately approve it.
You are responsible for applicable taxes other than taxes on VuNova’s net income. Failed or reversed payment may pause paid features. Cancellation and refund rules are in the Cancellation & Refund Policy; mandatory statutory rights override that policy.
6. Suspension, termination, and export
You may stop using the service at any time and may request account deletion. Cancel paid subscriptions before deleting an account so billing records can be reconciled.
We may limit or suspend access when reasonably necessary to stop abuse or security risk, comply with law, protect users or infrastructure, investigate a material violation, or address nonpayment. When safe and lawful, we will explain the reason and offer an appeal path. Severe or repeated violations may result in termination.
Where the feature supports it, export important content before termination. On termination, your right to use the service ends, while provisions that by their nature should survive—including payment obligations, intellectual property, disclaimers, dispute terms, and lawful record retention—remain effective.
7. Warranties and liability
Services are provided on an “as available” basis. To the maximum extent allowed by law, VuNova disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not promise that AI output, conversions, code, calculations, or third-party information will be accurate or suitable for a critical decision.
To the maximum extent allowed by law, neither party is liable for indirect, incidental, special, punitive, or consequential loss, or for lost profits, revenue, goodwill, or data, when such loss was not reasonably foreseeable. VuNova’s aggregate liability for a paid service will not exceed the greater of the amount you paid for that service during the 12 months before the event or USD 100. For a free service, the cap is USD 100.
These exclusions do not apply where prohibited, including liability that cannot be limited for fraud, willful misconduct, death or personal injury caused by negligence, or mandatory consumer protections.
8. General terms
Third-party services have their own terms and are not controlled by VuNova. If one provision is unenforceable, the remaining provisions continue. A delay in enforcement is not a waiver. You may not transfer this agreement without consent; VuNova may transfer it with the service or business, subject to applicable notice rights.
The law and courts that apply depend on the contracting operator identified at commercial launch and on mandatory consumer rules where you live. Before that information is published, neither this clause nor the service is intended to remove any forum or protection available under applicable law.
We may update these terms for new features, security, law, or operational changes. Material adverse changes will receive reasonable advance notice where required. Continued use after the effective date means acceptance, but changes do not retroactively create payment obligations.
Questions, notices, or disputes can be submitted through the tracked contact form. Please first give us a reasonable opportunity to resolve the issue informally.